Important Terms for Your Holiday Booking
Please review the following terms carefully before confirming your holiday package with Anamika Kerala Holidays. These terms cover pricing, hotel arrangements, transportation, sightseeing and important operational conditions that may affect your trip.
Package Pricing & Tariff Changes
Package prices are based on the room category, transport, flight tickets and services available at the time of quotation. Hotel tariffs, transportation charges and other service costs may change without prior notice. Any applicable increase will be charged additionally.
General Package Terms
Important pricing and package conditions.
- Package prices are subject to change depending on room category, flight ticket availability, transportation tariffs and other service costs.
- The quoted package price is based on the category of services confirmed at the time of booking, irrespective of the overall package category chosen.
- An upgrade to a higher room, hotel, vehicle or service category may be provided at an additional cost, subject to availability.
- For package pricing purposes, children aged 5 years and above may be considered as adults depending on the applicable hotel and service provider policy.
- Hotel and transportation charges are calculated using current tariffs. Revised rates introduced before or during booking confirmation may be charged additionally.
Hotel Terms & Conditions
Room categories, facilities and accommodation guidelines.
Hotel Classification
Some destinations may not have official star classification. Hotels may therefore be categorized as Budget, Standard, Deluxe, Luxury or equivalent based on facilities and pricing.
Base Category Rooms
Unless otherwise mentioned, packages are generally calculated using the hotel's base category room, regardless of the overall hotel category selected.
Special Room Requests
Requests such as early check-in, smoking or non-smoking rooms, specific views, floors, king beds, twin beds, adjoining or interconnected rooms are subject to availability and cannot be guaranteed.
Extra Bed / Mattress
Normally only one extra bed or mattress is permitted per room. Where a proper extra bed is unavailable, hotels may provide a roll-away bed or floor mattress.
Senior Citizens & Accessibility
Guests who cannot comfortably use stairs should inform us during booking. Ground-floor or easily accessible rooms will be requested, subject to availability and applicable additional charges.
Water & Electricity
In certain hill destinations, occasional shortages of water or electricity may occur. Some hotels may follow scheduled timings for hot or cold water supply.
Houseboat Air Conditioning
In Alleppey Deluxe Houseboats, bedroom air conditioning may operate approximately from 9:00 PM to 6:00 AM. Luxury Houseboats may offer longer or 24-hour AC, depending on the confirmed category.
Hotel Views
Hotels in hill destinations may be located close to other buildings. A specific scenic or valley view cannot be guaranteed unless expressly confirmed.
Hotel Amenities
Facilities such as tea or coffee makers, mini-fridges, bathrobes, slippers, dental kits, shaving kits, moisturizers and enhanced toiletries vary by hotel and room category.
Meal Plans
Meals may be provided as a fixed menu or buffet, depending on hotel occupancy and policy. MAP and AP plans generally do not include evening snacks, cold drinks, liquor, soups, desserts or other separately ordered items.
Transportation Terms
Vehicle usage, sightseeing and transfer conditions.
- Transfers and sightseeing will be provided only as mentioned in the confirmed itinerary.
- Vehicle air conditioning may be switched off while driving through steep or hilly routes for operational and safety reasons.
- Vehicle type will be assigned based on the number of travellers, baggage requirements, road conditions and vehicle availability.
- Guests are requested to consult the driver or local representative regarding the next day's sightseeing schedule and transfer timings.
Delays & Force Majeure
Circumstances beyond normal operational control.
Traffic jams, road closures, diversions, bandh, curfew, union strikes, VVIP movements, natural events and other force majeure situations may cause delays or require sightseeing schedules to be changed.
Attraction & Monument Closures
Operational timings may change without notice.
- Certain monuments, parks or attractions may remain closed on public holidays, weekly holidays or government-declared closure days.
- Guests should follow current local operating timings advised by our driver or representative.
- Eravikulam National Park in Munnar is generally subject to a seasonal closure during the Nilgiri Tahr breeding period, commonly around the early months of the year. Actual closure dates are determined by the relevant authorities.
Important Final Notes
Please keep these conditions in mind throughout your trip.
Availability
All hotels, vehicles, room types and services remain subject to availability until final confirmation.
Similar Alternatives
Where a confirmed hotel or service becomes unavailable, a similar alternative may be arranged wherever possible.
Guest Cooperation
Timely cooperation with drivers, guides and local representatives helps ensure smooth sightseeing and transfers throughout the tour.
Need Clarification Before Booking?
Contact Anamika Kerala Holidays if you have questions about hotels, vehicles, sightseeing, package pricing or any of these terms.
